Prefer to contact us? We'd love to hear from you.

Banlonck Bank Plc Customer Services: services@banlonck.com

We're available by phone Monday to Friday, from 8am to 8pm, and Saturday from 8am to 4pm. Calls may be recorded. Alternatively check out our help centre to see if one of our FAQs answers your question.

Please note, during the Easter weekend there will be some minor changes to our Customer Services hours:

Friday 7th: 9am - 5pm

Monday 10th: 9am - 5pm

For other Customer lines, please see below.

Transfer from Abroad: services@banlonck.com

Credit Management Queries

Our credit management team can help if you're having financial difficulties making a repayment

Credit Management Team: services@banlonck.com

We're available by phone Monday to Thursday from 8am to 8pm, Friday 8am to 6pm and Saturday 9am to 1pm.

Please note, during the Easter weekend our opening times have changed:

Friday 7th: Closed

Monday 10th: Closed

24/7 Lost or stolen cards: services@banlonck.com

(You can temporarily block your card in your Online Banking Account).

Business Partnership or Affiliate Arrangements

Get in touch with us at [email protected] and we’ll get back to you in one business day. Please note, this inbox isn’t monitored for Customer Services queries.

Media and Press Enquiries

Drop us a note at [email protected]
Please note, this inbox isn’t monitored for Customer Services queries.

services@banlonck.com